Fix: Stage looks wrong after moving cards
What you’ll learn
Why a product stage might look “wrong” after you drag a Kanban card, the most common causes, and how to fix it quickly.
First: what’s supposed to happen
In D2C Lab, Kanban drag-and-drop uses a simple rule:
Kanban column name = product stage name (1:1 mapping).
So when you drag a card to a column, the product stage should update everywhere (especially in Master List) to match that column.
Common “stage looks wrong” situations
Situation A — Card moved, but Master List stage didn’t change
Example:
You drag Sampling → Negotiating
Card shows in Negotiating, but Master List still shows Sampling
Situation B — Master List stage changed, but card looks like it’s still in the old place
Example:
Master List shows Production
Kanban card appears in Negotiating
Situation C — Master List shows Launch Ready but Kanban is not at the end
This is usually expected behavior (not a bug).
Quick fixes (do these in order)
1) Refresh once
Many “wrong stage” cases are just stale UI.
Refresh the page once
Recheck both Kanban and Master List
2) Check Portfolio filter (easy to miss)
Kanban and Master List both respect your portfolio filter.
Fix:
Switch portfolio to All
Find the product in Master List
Confirm the stage
Return to the correct portfolio
Sometimes you’re comparing:
a product in Portfolio A
witha Kanban view filtered to Portfolio B
3) Re-drag one step (forces a sync event)
If the stage didn’t update:
Drag the card one column forward
Then drag it back to the correct column
Refresh once
This often forces the stage update to re-save.
4) Close extra tabs (prevents state conflicts)
If D2C Lab is open in multiple tabs, one tab can overwrite state.
Fix:
Close all D2C Lab tabs
Open one fresh tab
Log in and re-check the stage
5) Try incognito/private window
If it works in incognito but not in your normal browser, it’s likely:
cache/session, or
an extension blocking scripts.
Fix:
Clear site data for
d2clab.coDisable ad blockers/extensions for the site
Important: Launch Ready can make it “look wrong” (but it’s not)
If you clicked Calculator → Ready for launch:
Master List stage becomes Launch Ready
Kanban card does not move automatically
So you may see:
Kanban card in Shipping
Master List stage Launch Ready
This is expected.
If you want everything to look aligned, you have two options:
Keep Launch Ready as your “final checkpoint” and ignore the mismatch until you launch
Or move the Kanban card forward as your execution catches up (and move to Launched when you’re live)
(See: Launch Ready vs Launched)
If stages revert after refresh
If you drag a card and it looks correct, but after refresh it snaps back, that usually means the change didn’t save.
Try:
re-drag one step forward and back
close extra tabs
test in incognito
If it continues, report it as a bug (details below).
Quick checklist (30 seconds)
✅ Refresh once
✅ Portfolio filter = All
✅ Re-drag one step forward/back
✅ Close extra tabs
✅ Incognito test
✅ Check if Ready for launch was used (Launch Ready mismatch is normal)
If it’s still wrong (report it)
Post this in:
feedback.d2clab.co → Bug Reports
Include:
Product name
Column you moved from → to (example: “QC → Shipping”)
What you expected vs what happened
Whether refresh changed anything
Whether you clicked Ready for launch recently (Yes/No)
Device + browser (example: iPhone / Safari)
Screen recording if possible
Related articles
Kanban: drag-and-drop stage mapping
Reverting stages (moving a card backwards)
Launch Ready vs Launched (what each means)
Fix: Kanban card not appearing (what triggers it)