Fix: Net profit not updating in Master List

What you’ll learn

How to fix the most common reasons Net Profit doesn’t update in the Master List, and what info to send if you need support.


What “Net Profit sync” means

Net Profit is calculated inside the Calculator.

When the Calculator updates correctly, the Master List should show the latest Net Profit for that same product.

If the Master List shows an old number, it usually means one of these:

  • the Calculator changes weren’t saved

  • the page didn’t refresh its latest data

  • you’re looking at a filtered view or a different product


Step-by-step fixes (do these in order)

1) Open the Calculator using the Net Profit link

In Master List, click the Net Profit number for that product.

This ensures you’re opening the Calculator for the exact same idea.


2) Confirm your latest inputs are actually saved

In the Calculator:

  • update one input slightly (example: add 1 to a cost field)

  • then set it back

This forces a change and helps confirm the save flow is working.

If there’s a Save button or autosave indicator, make sure it completes.


3) Refresh the Master List once

After saving in Calculator:

  • go back to Master List

  • refresh the page once

A single refresh usually fixes “stale UI” issues.


4) Check you’re in the right portfolio filter

Portfolio filters apply across tabs.

If you changed the portfolio filter recently:

  • switch portfolio to All

  • find the product in Master List

  • confirm the Net Profit value again


5) Hard refresh (cache refresh)

If the number still doesn’t update:

  • Windows: Ctrl + Shift + R

  • Mac: Cmd + Shift + R

Then re-check Master List.


6) Test in an incognito/private window

If it works in incognito but not in your normal browser, it’s usually a cache/session issue.

Fix:

  • clear site data/cookies for d2clab.co

  • log in again


Common causes (what’s usually happening)

Cause A: Inputs were changed but not saved

Most common.

Fix:

  • re-open the Calculator via the Net Profit link

  • make a small change

  • save (or wait for autosave)

  • refresh Master List


Cause B: You updated a different product’s Calculator

Sometimes users open a different idea card and update numbers there.

Fix:

  • always jump from Master List → click Net Profit → Calculator opens for the exact product


Cause C: Browser is showing stale data

Fix:

  • refresh once

  • hard refresh

  • try incognito


Cause D: You’re viewing a filtered list

Fix:

  • portfolio filter to All

  • confirm the product is visible and you’re checking the correct row/card


Quick checklist (30 seconds)

  • ✅ Open Calculator from Master List Net Profit link

  • ✅ Confirm the Calculator inputs are saved

  • ✅ Refresh Master List once

  • ✅ Switch portfolio filter to All and check again

  • ✅ Try incognito


If it’s still not updating (report it)

Post this in:
feedback.d2clab.co → Bug Reports

Include:

  1. Product name

  2. What you changed (example: “Selling price 999 → 1099”)

  3. What you expected vs what happened

  4. Device + browser (example: iPhone / Safari)

  5. Screenshot or short screen recording


Related articles

  • Calculator: inputs + live breakdown + net profit sync

  • Master List: supplier link + profit link behavior

  • Fix: Calculator values not saving / resetting

  • Login issues after payment (common fixes)


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