Downloading invoices/receipts
What you’ll learn
How to download your receipt / invoice for D2C Lab payments, what to do if the download doesn’t work, and where to store receipts for accounting.
Where to find your receipts
Click your profile / admin icon (usually in the sidebar)
Open Billing & subscription
Look for a section like Receipts, Invoices, or Billing history
Download a receipt (step-by-step)
Open Billing & subscription
Find the payment you want
Click Download receipt (or the receipt row)
Save the file to your device
Tip: If there are multiple payments, download the most recent one first, then older ones.
What you’ll typically download
Depending on your plan and billing provider, you may see:
Receipt (proof of payment)
Invoice (tax/official invoice format)
If only one is available, that’s normal.
Recommended place to store receipts
Create a folder such as:
D2C Lab / Billing / Receipts
If you manage multiple apps, use:
Apps / D2C Lab / Billing / Receipts
Troubleshooting
Receipt link opens but doesn’t download
Try:
refresh once and try again
open in an incognito/private window
try a different browser (Chrome/Safari/Edge)
try from desktop if you’re on mobile
Paid but I can’t find any receipts
Try:
confirm you are logged into the correct email/account
check if your payment provider emailed a receipt automatically
If it still doesn’t show, report it:
feedback.d2clab.co → Bug Reports
Related articles
Billing & subscription (plan, receipts, payment method)
Login issues after payment (common fixes)
Profile settings (name, photo, password)